I, like millions of others, pay too much for cable from Time Warner. I deal with it like most of those people. And by “deal with it” I mean bitch about it on social media. Even as I swipe these words on my phone, the TV is on and my new remote is warm from use.
My cable service isn’t new. Just the remote. I needed a new one because the old one would work for about five button presses at a time, then stop for five minutes, or eight minutes, or just 10 seconds after I give up waiting. Whichever came first.
One of my errands today was a stop at the Time Warner building, my faulty remote in hand. I walked up to the counter ready to wait in line.
“Broken remote? Here us go.”
The guy reached into a drawer of individually wrapped remotes and selected mine like it was waiting for me with my name on it. Done.
Instead of being happy with the quick fix, I’m offended that they know their equipment is so bad that they need a box of extras at the ready. It’s cheaper to make two or three or for bad products than it is to make one good one.
Now I don’t believe in Bill Cowher anymore! That’s on you, Time Warner Cable.
As I started this post, I caught about 10 minutes of a story on the Al Jazeera America channel about a family who cut cable in favor of Roku and Hulu. The irony isn’t lost on me, but Syracuse plays Duke on Saturday and the Super Bowl is Sunday. Sports hold me hostage and then charge me rent for my cage. But after this weekend is my best chance to escape — nothing but the NBA and NHL to keep me locked up.
NASCAR is the guard at the gate you slip past with “What’s that behind you?!” So, that’s not a problem.
Just gotta get out before March Madness … Before it’s too late.